Table 4.

Item statistics and internal consistency reliability of original primary care scales and revised scales.

Primary care scale items	Reliability-alpha Sample size for revised scale	Item mean	Item SD	Orig item- total corr	Rev item- total corr
First contact utilization	Orig 3-item a = 0.38  Rev 3-item a = 0.38;  n = 1465
(Q9) When you have a new health problem, do you go to your PCP before going somewhere else?		3.63	0.66	0.56	0.56
(Q10) When you need a regular general checkup, do you go to your PCP before going somewhere else?		2.84	1.24	0.75	0.75
(Q11) When you have to see a specialist, does your PCP have to approve or give you a referral?		2.02	1.23	0.70	0.70
First contact accessibility	Orig 3-item a = 0.24   Rev 2-item a = 0.74;  n = 1465
(Q12) Once you get there, do you have to wait more than 15 minutes before you are checked by the doctor or nurse?		2.74	0.88	0.77	Deleted
(Q13) When your PCP is open, can you get advice quickly over the phone if you need it?		1.14	0.42	0.57	0.91
(Q14) When your PCP is close, can you get advice quickly over the phone if you need it?		1.09	0.36	0.56	0.88
Ongoing care	Orig 3-item a = 0.72  Rev 3-item a = 0.72;  n = 1465
(Q15) When you go to your PCP's, are you taken care of by the same doctor or nurse each time?		2.19	1.13	0.83	0.83
(Q16) If you have a question, can you call and talk to the doctor or nurse who knows you best?		3.00	1.10	0.80	0.80
(Q17) Does your PCP know what problems are most important to you?		2.40	0.93	0.78	0.78
Comprehensiveness	Orig 4-item a = 0.58  Rev 4-item a = 0.58;  n = 1465
(Q18) When you have a mental or emotional problems, do you talk to your PCP?		1.31	0.67	0.63	0.63
(Q19) Does your PCP talk about healthy diet, adequate sleep, appropriate exercise and so forth with you?		2.06	0.83	0.72	0.72
(Q20) Does your PCP recommend you to have a regular checkup?		1.78	0.89	0.72	0.72
(Q21) Generally, how much time will your PCP spend talking to you?		2.00	0.72	0.59	0.59
Coordination	Orig 4-item a = 0.54  Rev 3-item a = 0.57;  n = 783
(Q24) Did your PCP discuss with you different places you could have gone to get help with that problem?		1.61	0.90	0.68	0.74
(Q25) Did your doctor write down any information for the specialist about the reason for the visit?		2.76	1.27	0.70	Deleted
(Q26) Did your PCP or someone working with your PCP help you make the appointment for that visit?		1.37	0.76	0.65	0.77
(Q27) After you went to the specialist or special service, did your PCP talk with you about what happened at the visit?		1.76	0.89	0.60	0.70
Derivative dimensions	Orig 6-item a = 0.68  All rev items were deleted
(Q28) Does your doctor ask your ideas and opinions when they are planning treatment/care for you or a family member?		1.93	0.98	0.37	Deleted
(Q29) Has your doctor asked about illness or problems that might run in your family?		1.54	0.77	0.46	Deleted
(Q30) Would anyone at doctor s office ever make home visits?		1.11	0.38	0.40	Deleted
(Q31) Does your doctor know about health problems of your neighborhood?		1.37	0.63	0.49	Deleted
(Q32) How does (Doctor/Place P) get opinions/ideas from people that will help them provide better health care?		1.26	0.58	0.37	Deleted
(Q33) Would you recommend your doctor to a friend or relative?		1.97	0.99	0.31	Deleted