Table 6.
Estimates of central tendency and dispersion of PCAT scales.
| First contact utilization | First contact accessibility | Ongoing care | Comprehensiveness | Coordination | |
|---|---|---|---|---|---|
| Number of items | 3 | 2 | 3 | 4 | 3 |
| Mean | 8.49 | 2.23 | 7.59 | 7.15 | 4.73 |
| 25th percentile | 7.00 | 2.00 | 6.00 | 6.00 | 3.00 |
| 50th percentile | 9.00 | 2.00 | 7.50 | 7.00 | 4.00 |
| 75th percentile | 10.00 | 2.00 | 10.00 | 8.00 | 6.00 |
| Observed range | 3.0–12.0 | 2.0–8.0 | 3.0–12.0 | 4.0–16.0 | 3.0–12.0 |
| SD | 2.16 | 0.70 | 2.54 | 2.09 | 1.87 |
| Skewness | −0.03 | 3.86 | −0.15 | 0.88 | 1.17 |
| Kurtosis | 2.31 | 20.79 | 2.17 | 3.95 | 4.17 |