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. Author manuscript; available in PMC: 2017 Mar 1.
Published in final edited form as: Soc Mar Q. 2015 Nov 18;22(1):3–18. doi: 10.1177/1524500415614817

Table 2.

Description of the MessageWorks Step-by-Step Processes to “Craft a New Message” or “Assess an Existing Message.”a

Craft a New Message
Step 1: Instructions
  Learn how to use MessageWorks to create an effective message based on your target audience
Step 2: Message background
  Add key information from a health communication or social marketing plan
Step 3: Target audience
  Define target audience by inputting data based on the four audience characteristics from the advisor for risk communication model
Step 4: Message recommendations
  Receive recommendations for the six best message tactics to incorporate to most effectively reach the defined target audience
Step 5: Attach or draft my message
  Make a message available to view in MessageWorks by uploading an attachment or copying and pasting directly into a text box.
Step 6: Code my message
  Code use of six message tactics so that MessageWorks can calculate an estimated intentions score
Step 7: Score and improve
  Review the estimated intentions score and determine whether or not to improve. If users chose to improve a message, they can return to Step 3 to input different audience characteristics or Step 6 to recode their message tactics to receive a new score
a

Assess an existing message contains all steps except for Step 4: message recommendations.