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. 2016 Feb 15;6(2):e010208. doi: 10.1136/bmjopen-2015-010208

Table 1.

Five organisational case studies in the SCALS (Studies in Co-creating Assisted Living Solutions) programme to date

Title Organisation Service challenge Goal Policy challenge Technology(ies)
Case 1: Integrated care for people with multimorbidity Clinical Commissioning Group in a deprived, multiethnic outer London borough (health sector) To introduce and optimise home-based care for patients with complex needs To prevent unnecessary hospital admission and reduce costs Delivering integrated care that is truly ‘seamless’ to people with complex needs For individuals: range of telecare devices (eg, alarms), mobility aids (eg, stair lifts), medical devices used at home (eg, oxygen) provided by health and social services and own adaptations of the home environment. For service providers: shared electronic care plans and ‘virtual ward’ database.
Case 2: Global Positioning System (GPS) ‘tagging’ for people with cognitive impairment Council in a deprived, multiethnic inner London borough (social care sector) To provide GPS devices to people with memory impairment (mild to moderate dementia) To enable people to walk around their locality without fear of getting lost, and to reduce the risk of emergency callouts for lost citizens Ethics and practicalities of ‘tagging’ Considering various tracking devices for example, ‘Buddi’ (http://www.buddi.co.uk)); ‘Vega watch (http://www.everon.fi/en/solutions/vega-gps-safety-solution-and-bracelet).
Case 3: Telehealth for heart failure Acute trust and clinical commissioning group in south midlands university city (health sector) To introduce and optimise telehealth services for patients with heart failure To maximise quality and length of life and reduce emergency hospital admissions Delivering care closer to home Telehealth technologies (especially for weight and blood oxygen levels); video consultations via Skype or Facetime.
Case 4: Maximising uptake of telehealth and telecare Clinical commissioning group in moderately deprived west midlands town (health sector) To support delivery of telehealth and telecare through multiagency working To improve the patient experience, reduce hospital admissions, save money Delivering care closer to home Range of telehealth and telecare technologies.
Case 5: Digital technology to reduce health and social care utilisation Council in moderately deprived north-western town (social care sector) To improve the experience of care and service efficiency To empower citizens (including digital literacy), build cross-sector partnerships and share digital records ‘To prevent people becoming patients’ No specific technologies at this stage: considering a range of apps, software packages, devices. To date, one has been tried but rejected as unfit for purpose.