Figure 3.

Quality metrics before and after switch to Beaker Clinical Pathology. (a) Turnaround time metrics in the University of Iowa Hospitals and Clinics core laboratory and also the smaller clinical laboratory at a multispecialty outpatient facility located in Coralville, Iowa, USA. The ordinate indicates the percentage of tests that meet the turnaround time metrics specified in the legend on the bottom of the graph. All time values start from receipt of specimen in the laboratory. The arrow indicates the switch to Beaker Clinical Pathology. (b) Critical value reporting metrics in the University of Iowa Hospitals and Clinics core laboratory. The ordinate indicates the percentage of tests meeting the metrics for documentation of critical values (assessed by core laboratory quality specialist) and phone call within 15 min. The arrow indicates the switch to Beaker Clinical Pathology