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. 2016 Feb 27;16:72. doi: 10.1186/s12909-016-0594-4

Table 1.

Assessment of communication and consultation skills

Patient Expert Participants
Plain language The participant used plain language. The participant used plain language. I used plain language.
The participant explained medical terms. The participant explained medical terms. I explained the medical terms.
The participant explained the meaning of the medical report. The participant explained the meaning of the medical report. I explained the meaning of the medical report.
Stylistic device of communication The participant asked me whether I had understood the explanations. The participant asked the patient whether he had understood the explanations. I asked the patients whether they had understood the explanations.
The participant encouraged me to ask questions. The participant encouraged the patient to ask questions. I encouraged the patients to ask questions.
Subjective comprehensibility The participant answered my questions satisfactory. The participant answered the patients’ questions satisfactory. I answered the questions satisfactory.
The participant comprehensibly explained the next steps of diagnostic or therapeutic procedures. The participant comprehensibly explained the next steps of diagnostic or therapeutic procedures. I comprehensibly explained the next steps of diagnostic or therapeutic procedures.
General statements I am satisfied with the medical counselling. I am satisfied with the medical counseling for my patients.
I would choose this participant as my personal physician.