Table 4.

Support staff ratings of ICQPCI acceptability and satisfaction

Satisfaction items	Median (M)	SD	N	Range
I am satisfied with the ability of the medical staff at my clinic to address the needs of patients with mental health disorders, substance use disorders, and/or other psychosocial issues	4.00	0.66	27	3–5
I am effective in addressing the needs of patients with mental health disorders, substance use disorders, and/or other psychosocial issues	4.00	0.60	26	3–5
I am comfortable being the first-line response for people with mental health disorders, substance use disorders, and/or psychosocial issues	4.00	0.93	27	1–5
I am effective working with patients with low motivation to change, e.g. patients who are NOT making needed behavioral changes, or patients who are NOT adhering to their medical treatment	4.00	0.91	27	1–5
Behavioral health services are helpful for our patients	5.00	0.57	27	3–5
Working with people with mental health disorders, substance use disorders, and/or other psychosocial issues has a positive impact on our practice	4.00	0.71	26	3–5
I am satisfied with my access to behavioral health staff	4.00	0.73	27	2–5
The behavioral health staffs provide the kinds of services I want for our patients	4.00	0.71	27	3–5
Communication between medical and behavioral health staff at my clinic is good	4.00	0.78	27	3–5
I would recommend that other primary care providers integrate behavioral health services into their facilities	5.00	0.74	27	3–5
The integrated behavioral health model increases ease of access to behavioral health services for the patients our clinics serves	4.00	0.60	27	3–5
Consultation between medical and behavioral health staff is helpful to our patients	5.00	0.69	27	3–5
Feedback supplied by behavioral health staff regarding patients is adequate	4.00	0.81	27	2–5

1 = strongly disagree, 2 = disagree, 3 = neither disagree nor agree, 4 = Agree, 5 = strongly agree