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. Author manuscript; available in PMC: 2016 Mar 14.
Published in final edited form as: J Hosp Med. 2015 May 4;10(8):503–509. doi: 10.1002/jhm.2371

Table 2. Average Positive Score (i.e. HCAHPS composite score) Multivariate Regression by County & Hospital Demographics.

A multivariate linear regression model of statistically significant dimensions of patient satisfaction as determined by Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores is provided below. The dependent variable is the composite of Average Patient Satisfaction scores by hospital (3192 hospitals). Predictors (independent variables) were collected from U.S. census data for counties or county equivalents. All of the listed predictors (1st column) are statistically significant. They are placed in order of partial regression coefficient contribution to the model from most positive to most negative contribution. B = unstandardized beta coefficient, SE = standard error, β = standardized beta (partial coefficient), t = t statistic, p= statistical significance. Adjusted R Square (last row) is used to signify the goodness of fit.

B SE β t p
Educational attainment-Bachelor’s degree 0.157 0.018 0.27 8.612 <0.001
White alone percent 2012 0.09 0.012 0.235 7.587 <0.001
resident population percent under 18 0.404 0.0444 0.209 9.085 <0.001
Black or African American alone percent 2012 0.083 0.014 0.191 5.936 <0.001
median household income 2007–2011 −0.00003 0.00 −0.062 −2.027 0.043
Population Density (Log) 2010 −0.277 0.083 −0.087 −3.3333 0.001
Average travel time to work −0.107 0.024 −0.088 −4.366 <0.001
Educational attainment-high school −0.082 0.026 −0.088 −3.147 0.002
Average household size −2.58 0.727 −0.107 −3.55 <0.001
Total Females percent 2012 −0.423 0.067 −0.107 −6.296 <0.001
percent non-English at home 2007–2011 −0.052 0.018 −0.14 −2.929 0.003
Number of Hospital Beds −0.006 0.00 −0.213 −12.901 <0.001
ADJUSTED R SQUARE 0.222