Table 1.

Frequency of Participants (N = 185) Reporting a Priority Within Each Category and Metacategory and Normalized Weighted Sums Based on the Order of Priorities Reported

Priority	Frequency, N (%)	Normalized Weighted Sum
Evaluation, treatment, and outcomes	114 (62)	0.46
Accurate diagnosis	36 (19)	0.12
Treatment of medical problem	34 (18)	0.11
Desirable health outcome	28 (15)	0.09
Competent staff and provider	27 (15)	0.08
Treatment of pain	14 (8)	0.04
Coordination of care	6 (3)	0.02
Access to specialists	4 (2)	0.01
Timely care	67 (36)	0.23
Total visit time	53 (29)	0.17
Time to provider evaluation	16 (9)	0.05
Service	38 (21)	0.11
Empathetic and respectful care	37 (20)	0.11
Presence of family	1 (1)	0.003
Physical environment	29 (16)	0.08
Availability of food	12 (6)	0.03
Physical comfort, NOS*	10 (5)	0.02
Cleanliness	6 (3)	0.02
Availability of assistive resources	3 (2)	0.008
Allowance of sleep	1 (1)	0.003
Patient privacy	1 (1)	0.001
Communication	20 (11)	0.05
Communication, NOS	12 (6)	0.03
Updates on course of care	5 (3)	0.01
Explanation of diagnosis	2 (1)	0.003
Clear direction from front desk	1 (1)	0.002
Disposition	22 (12)	0.06
Discharge to home	19 (10)	0.05
Prevention of return visit	2 (1)	0.004
Admission to hospital	1 (1)	0.004
Cost of visit	2 (1)	0.004
Unable to categorize*	6 (3)	0.01

NOS = not otherwise specified.

^*Priorities such as “good visit” were considered unable to be categorized.