General comment:a
Comments made about the overall website |
“...living with heart problem, I’m not by myself. There is something that could really help me.”[P3, Round 2] “I know that you’re doing this for a vast amount of people, but it really feels like this has been catered to me personally...”[P4, Round 1]
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Navigation:
The ability for participants to independently move around the website, review the content, and use the e-tools and e-trackers as designed |
“...for the first time, it’s figuring out, most of the time it told you that...the bottom right hand side of the screen to go to the next step and push the [button] and it took you to the next step...to me, that was important to know where the button was. Because sometimes they don’t tell ya and you’re looking, where is it?”[P1, Round 2]
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“...hopefully I navigated the right way because it’s still not, from my perspective, completely intuitive as to once you come on to [the website], where you need to go.”[P1, Round]
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Content:
The material offered by the website, which can include self-help videos, didactic information, interactive e-tool, and self-monitoring e-trackers |
“What I read most of was the exercise part and that was very helpful, very straight forward and the step counting and everything was very informative and it was very clear and quite complete and you have charts for schedules, which is a help. I found that very direct and straightforward.”[P2, Round 1] “...this is a guide, this for a self-help situation...what is being put here is to reinforce what I’ve already been told, what we’ve already been told [about self-care behaviors].”[P2, Round 2]
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“...in this interview scenario, [the experts] are not facing you...if [they] were actually talking to the participant instead of each other that might be a better way of engaging someone?”[P3, Round 1]
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Layout:
The visual appearance of the website, including color, font size, images |
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