Table 1.
Use of the patient portal in 2013 | Age | All | Non-Hispanic white | Black | Latino | Filipino | Chinese | |
Was registered to use the patient portal by end of 2013, % | ||||||||
|
|
65-79 | 77.1 | 81.1 | 54.1b | 62.5b | 60.5b | 81.4 |
|
|
65-69 | 82.2 | 86.3 | 61.3b | 67.0b | 65.4b | 86.1 |
|
|
70-74 | 78.6c | 82.6c | 55.4b,c | 63.7b,d | 61.1b,c | 83.7 |
|
|
75-79 | 71.5c | 75.5c | 47.3b,c | 57.9b,c | 55.2b,c | 75.6b,c |
Signed onto the patient portal ≥1 time in 2013 (if registered to use patient portal at least part of 2013), % | ||||||||
|
|
65-79 | 80.5 | 82.2 | 65.9b | 70.8b | 68.9b | 85.5b |
|
|
65-69 | 83.3 | 85.0 | 69.4b | 75.6b | 74.1b | 87.5 |
|
|
70-74 | 81.6c | 83.5c | 66.9b | 71.8b,d | 69.1b,c | 86.2b |
|
|
75-79 | 76.4c | 78.2c | 61.3b,c | 65.7b,c | 63.3b,c | 83.1b,c |
Used the patient portal to send a message to a doctor, view lab test results, order a prescription refill, or make an appointment ≥1 time in 2013, % | ||||||||
|
All members | |||||||
|
|
65-79 | 59.5 | 64.2 | 32.9b | 41.4b | 38.8b | 67.3b |
|
|
65-69 | 65.9 | 70.8 | 39.6b | 47.7b | 45.3b | 72.7 |
|
|
70-74 | 61.7c | 66.6c | 34.3b,c | 42.8b,c | 39.3b,c | 70.1b |
|
|
75-79 | 51.9c | 56.3c | 26.3b,c | 35.1b,c | 32.3b,c | 60.3c,e |
|
Members registered to use the patient portal for at least part of 2013 | |||||||
|
|
65-79 | 77.1 | 79.1 | 60.9b | 66.2b | 64.1b | 82.6b |
|
|
65-69 | 80.1 | 82.0 | 64.7b | 71.2b | 69.3b | 84.4 |
|
|
70-74 | 78.5c | 80.6 c | 62.0b | 67.2b,d | 64.3b | 83.8b |
|
|
75-79 | 72.6c | 74.6 c | 55.7b,c | 60.7b,c | 58.5b,c | 79.8b,c |
Sent a secure message through the patient portal ≥1 time in 2013, % | ||||||||
|
All members | |||||||
|
|
65-79 | 46.3 | 50.8 | 23.3b | 30.1b | 26.1b | 49.1 |
|
65-69 | 52.3 | 56.9 | 29.4b | 35.2b | 31.9b | 54.2 | |
|
70-74 | 48.1c | 52.8c | 24.1b,c | 31.1b,c | 26.5b,c | 52.0 | |
|
75-79 | 39.7c | 43.7c | 17.9b,c | 25.4b,c | 20.4b,c | 42.2c | |
|
Members registered to use the patient portal for at least part of 2013 |
|
||||||
|
|
65-79 | 60.1 | 62.6 | 43.1b | 48.2b | 43.1b | 60.3b |
|
|
65-69 | 63.5 | 66.0 | 47.9b | 52.5b | 48.8b | 63.0 |
|
|
70-74 | 61.3b | 63.9b | 43.6b,c | 48.8c | 43.3b,c | 62.1 |
|
|
75-79 | 55.5b | 57.9b | 37.9b,c | 44.0b,c | 36.9b,c | 55.8c |
Viewed lab test results using the patient portal ≥1 time in 2013, % | ||||||||
|
All members who had ≥1 lab test in 2013 | |||||||
|
|
65-79 | 62.8 | 68.0 | 33.9b | 42.7b | 40.0b | 69.1 |
|
65-69 | 69.2 | 74.5 | 40.5b | 49.6b | 47.8b | 74.6 | |
|
70-74 | 64.6c | 69.9c | 35.0b,c | 44.1b,c | 40.3b,c | 71.7 | |
|
75-79 | 55.6c | 60.6c | 27.6b,c | 36.0b,c | 32.7b,c | 62.2c | |
|
Members who had ≥1 lab test in 2013 and were registered to use the patient portal during at least part of 2013 | |||||||
|
|
65-79 | 79.6 | 82.1 | 60.6b | 66.5b | 64.1b | 83.6 |
|
65-69 | 82.4 | 84.8 | 63.7b | 71.4b | 70.2b | 85.7 | |
|
70-74 | 80.6c | 83.0 c | 61.3c | 67.6b,d | 64.3b,c | 84.9 | |
|
|
75-79 | 75.7c | 78.3 c | 56.4b,c | 60.9b,c | 57.3b,c | 80.3c |
Ordered a prescription refill using the patient portal ≥1 time in 2013, % | ||||||||
|
All members who refilled ≥1 prescription in 2013 | |||||||
|
|
65-79 | 35.0 | 38.6 | 16.5b | 21.2b | 18.5b | 37.0 |
|
|
65-69 | 42.1 | 46.5 | 21.2b | 26.6b | 22.9b | 44.4 |
|
|
70-74 | 36.5c | 40.4c | 17.5b,c | 21.8b,c | 18.1b,c | 38.4 |
|
|
75-79 | 28.1c | 31.0c | 11.9b,c | 16.9b,c | 15.5b,c | 31.1c |
|
Members who refilled ≥1 prescription in 2013 and were registered to use the patient portal at least part of 2013 | |||||||
|
|
65-79 | 44.3 | 46.6 | 29.3b | 33.0b | 29.7b | 44.8 |
|
|
65-69 | 49.9 | 52.6 | 32.9b | 38.0b | 33.8b | 50.8 |
|
|
70-74 | 45.4c | 47.8c | 30.5b | 33.3b,d | 28.7b,c | 45.2d |
|
|
75-79 | 38.3c | 40.0c | 24.3b,c | 28.8b,c | 27.1b,c | 40.3c |
aCell percentages represent use among adults in that age, race/ethnic, or age-race/ethnic subgroup. The denominator for cell percentages in the “All” column includes all non-Hispanic white, black, Latino, Filipino, and Chinese members in that age group. See Multimedia Appendix 1 for cell denominators. Due to the very large denominators for all cells, comparisons with P values ≥.055 are not reported. See Multimedia Appendix 3 for detailed P values.
bSignificantly differs (P<.001) from non-Hispanic whites within same age group after controlling for sex.
cSignificantly differs (P<.01) from 65-69 age group within All or within same race/ethnic group after controlling for sex.
dSignificantly differs (P<.01) from non-Hispanic whites within same age group after controlling for sex.
eSignificantly differs (P<.05) from non-Hispanic whites in same age group after controlling for sex.