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. 2016 Mar 4;18(3):e50. doi: 10.2196/jmir.5105

Table 5.

Seniors’ perceptions of their ability to perform health care–related tasks involving digital technologya.

Task All By age group By race/ethnicity
65–79
(N=2586)
65-69
(n=837)
70-74
(n=875)
75-79
(n=874)
Non-Hispanic white
(n=847)
Black
(n=562)
Latino
(n=648)
Filipino
(n=218)
Chinese
(n=311)
Send a message to doctor through the patient portal if had a question, %

Could do by self 64.2 76.1 66.3b 52.9c 68.6 47.2d 44.3d 40.9d 63.3

Could do by self or with help 79.7 88.2 81.7b 71.1c 82.9 67.2d 63.6d 66.1d 79.6
Look up test result on the patient portal, %

Could do by self 64.5 76.4 66.8b 52.8c 69.0 45.7d 43.6d 40.2d 68.2

Could do by self or with help 78.4 87.3 80.5b 69.2c 81.9 63.8d 60.6d 61.2d 82.6
Complete a short form or questionnaire on a computer, %

Could do by self 65.4 76.0 68.9b 53.2c 69.4 51.2d 45.3d 45.0d 67.2

Could do by self or with help 76.4 86.1 78.9b 66.3c 79.8 63.3d 59.3d 58.4d 79.7
Complete a questionnaire using a touch screen tablet (such as an iPad) while sitting in a clinic waiting room, %

Could do by self 35.2 51.4 38.1c 20.0c 37.6 28.1d 23.0d 21.6d 34.3

Could do by self or with help 45.9 63.5 49.3c 28.7c 47.7 40.6e 34.6d 36.1f 47.4
Answer questions about your health using your phone’s keypad (eg, Enter 1 if Always, 2 if Sometimes, 3 if Never), %

Could do by self 52.1 62.5 55.0g 41.0c 54.6 49.4 37.8d 34.5d 50.3

Could do by self or with help 59.3 70.9 61.3b 48.5c 61.0 57.3 46.2d 50.9e 59.5
Go to a website to get information or forms using a URL (website address) given orally or in a letter, %

Could do by self 50.9 66.9 52.1c 38.0c 55.2 37.9d 30.4d 24.3d 51.3

Could do by self or with help 60.2 75.3 61.8c 47.4c 63.3 49.6d 42.6d 42.9d 65.2
Print information or forms from a website, %

Could do by self 60.6 72.0 63.2b 48.8c 65.3 46.2d 39.2d 30.8d 60.7

Could do by self or with help 70.4 81.7 72.3c 59.9c 74.0 58.1d 50.8d 50.8d 74.3

aCell percentages are based on weighted data for everyone in the age or race/ethnic group. P values ≥.055 are not reported. See Multimedia Appendix 3 for detailed P values. Ns at top of columns are the unweighted number of respondents in that group.

bSignificantly differs (P<.01) from 65-69 age group after controlling for race/ethnicity and sex.

cSignificantly differs (P<.001) from 65-69 age group after controlling for race/ethnicity and sex.

dSignificantly differs (P<.001) from non-Hispanic white after controlling for age group and sex.

eSignificantly differs (P<.05) from non-Hispanic white after controlling for age group and sex.

fSignificantly differs (P<.01) from non-Hispanic white after controlling for age group and sex.

gSignificantly differs (P<.05) from 65-69 age group after controlling for race/ethnicity and sex.