[Table/Fig-4]:
Comparison of patient perception of health care at the 2 hospital models PPP and PH.
| Overall Satisfied, n=676 Rating≥8/10 |
Overall not satisfied, n=364 Rating≤7/10 |
|||||
|---|---|---|---|---|---|---|
| Parameter* | PPP, n=529 (100%) | PH, n=148 (100%) | p | PPP, n=51 (100%) | PH, n=313 (100%) | p |
| Convenience of location of health facility, good | 114 (21.6) | 37 (25) | NS | 2 (3.9) | 82 (26.2) | <.001 |
| Length of time spent waiting, good | 389 (73.5) | 76 (51.4) | <.001 | 14 (27.5) | 101 (32.3) | NS |
| Personal manner of physician, good | 364 (68.8) | 92 (62.2) | NS | 17 (33.3) | 153 (48.9) | .039 |
| The quality of physician, good | 377 (71.3) | 96 (64.9) | NS | 19 (37.3) | 170 (54.3) | .024 |
| Personal manner of nurse, good | 347 (65.8) | 50 (33.8) | <.001 | 16 (31.4) | 48 (15.3) | .01 |
| The quality of nurse, good | 345 (65.2) | 51 (34.5) | <.001 | 16 (31.4) | 52 (18.8) | .021 |
| Personal manner of other support staff, good | 302 (57.1) | 30 (20.3) | <.001 | 9 (17.6) | 20 (6.4) | .013 |
| The quality of other support staff, good | 302 (57.1) | 30 (20.3) | <.001 | 11 (21.6) | 18 (5.8) | <.001 |
| Equipment, good | 323 (61.1) | 45 (30.4) | <.001 | 20 (39.2) | 95 (30.4) | NS |
| General comfort | 321 (60.7) | 33 (22.3) | <.001 | 20 (39.2) | 19 (6.1) | <.001 |
| Explanation of what was done for the child, good | 344 (65) | 43 (29.1) | <.001 | 20 (39.2) | 25 (8) | <.001 |
*Rating≥4/5 indicates good