[Table/Fig-5]:

The impact of patient perception of health care in the various domains on overall satisfaction.

	PPP model Hospital Odds-ratio (95% C.I.)	PH model Hospital Odds-ratio (95% C.I.)
Convenience of location of health facility, good	4.08 (0.93-17.86)*	0.76 (0.46-1.25)*
Length of time spent waiting, good	4.28 (2.07-8.82), p<.001	1.64 (0.96-2.79)*
Personal manner of physician, good	1.14 (0.32-4.03)*	0.81 (0.41-1.57)*
The quality of physician, good	1.40 (0.34-5.67)*	0.95 (0.51-1.76)*
Personal manner of nurse, good	1.31 (0.42-4.06)*	1.26 (0.56-2.81)*
The quality of nurse, good	0.85 (0.27-2.62)*	1.38 (0.63-3.01)*
Personal manner of other support staff, good	3.64 (1.02-12.99), p=0.04	1.77 (0.61-5.15)*
The quality of other support staff, good	1.21 (0.36-4.03)*	1.18 (0.40-3.47)*
Equipment, good	0.58 (0.19-1.81)*	0.49 (0.28-0.86), p=0.01
General comfort, good	0.54 (0.17-1.74)*	1.80 (0.83-3.90)*
Counseling of parents, good	1.22 (0.43-3.44)*	2.99 (1.61-5.54), p<.001

*p-value- not significant

The predictive value of the individual perception domains on the overall satisfaction was calculated for each hospital using binary logistic regression by entering overall satisfaction (satisfaction rating ≥8 in the 1-10 scale) as dependent and each of the domains (good rating ≥4 in the 1-5 scale) as covariates