[Table/Fig-6]:

Table comparing the findings of present study with those done in various private and public hospitals with similar settings.

Study	Setting	Findings
Sodani PR et al., [21]	Inpatients of a multi super speciality hospital in North India.	Highest level of satisfaction was found for interpersonal manner (86.3%) followed by communication (85.4%), general satisfaction (79.3%), and technical quality (77.3%). Least level of satisfaction was found for financial aspects (61.6%), followed by hospital services (68%), accessibility and convenience (73.5%), and time spent with doctor (76.9%).
Siddiqui N et al., [12]	Bangladeshi citizens who were in-patients in public or private hospitals in Dhaka city or in hospitals abroad within the last one year.	The quality of service in private hospitals scored higher than that in public hospitals for nursing care, tangible hospital matters, i.e. cleanliness, supply of utilities, and availability of drugs.
Kodali RR et al., [11]	Inpatients of a private medical college hospital, Andhrapradesh India.	The satisfaction expressed was more with nursing services followed by doctors and billing and least with housekeeping.
Kumar S et al., [10]	Inpatients of a private tertiary care hospital in India.	The participants reported a high level of overall satisfaction (93%) as well as high satisfaction with physicians (95%), the doctor’s interpersonal skills (99%), nursing-care (93%), general services (94%), and pharmacy (88.1%).
Akoijam BS et al., [8]	Inpatients of a government medical college hospital (Regional Institute) of northeast India.	Most of the patients (74.1%) were satisfied with the overall care received. Patients were found to be unsatisfied in the domains pertaining to admission procedure (41.3%), comfort and cleanliness (46.7%), food service (55.3%).
Present study Baliga S et al.,	Parents of inpatients admitted in a government hospital in PPP with a private medical college and another government hospital fully operated by government (PH-model).	Responders from PPP-model hospital were significantly more satisfied than those from PH-model [n=529 (91.2%) vs. n=148 (32.1%) p<0.001]. In the PPP-model hospital the time spent waiting for treatment [4.28 (2.07-8.82), p<.001] and manner of support staff [3.64 (1.02-12.99), p=0.04] significantly predicted satisfaction. In PH-model hospital explanation given regarding treatment details significantly predicted overall satisfaction [2.99 (1.61-5.54), p<.001].