Table 1.

Main dimensions and sub-dimensions of hospital administrators’ performance

Main dimensions	sub-dimensions
Functional: using a set of skills, abilities, means, procedures and techniques necessary to perform the main duties of a manager	Planning: a process including a set of tasks to achieve certain objectives and includes goal setting, finding how to achieve it, design of optimal status in future and finding ways and means to achieve it.
	Organizing: a process in which through the division of labor among individuals and work groups and facilitating coordination between them, is strived to achieve the organizational purposes and implementing things in an effective and efficient way.
	Leadership: creating motivation, inner desire and inspiration for subordinates in order to move towards the vision and common organizational goals
	Control: a process in which the current performance is continually measured in order to ensure that the predetermined objectives are fulfilled and enables managers to detect deviations and take corrective action to deal with them.
Professional (professionalism): attempt to act on the opinions, values, ethics and individual and organizational principles and also trying to continually improve and further education	individual Professional behavior: efforts to act on the basis of individual beliefs, values, ethics and principles
	organizational Professional behavior: try to act on the basis of organizational beliefs, values, ethics and principles
	Training and continuous improvement at the Individual level: efforts to continuous improvement and individual education in order to develop and expand the capabilities of the manager in terms of his/her career.
	development and continuous improvement at the organizational level: efforts toward continuous improvement and development of the organization in its various service fields
Human: ability to establish effective interpersonal relationships which are essential to the working environment, creating communication networks, transmission and receipt of information or ideas clearly and effectively, and also try to understand concerns, feelings and thoughts of employees, patients and the society and respecting them and understanding their needs to safety as a human	Patient-orientation (commitment to patient): Given the high respect and importance to the patient, his/her needs and demands
	Communication Management: Using different techniques and approaches to establish and maintain effective communication in oral and written forms with different people and also the creation of social and communication networks with effective individuals and groups in order to enhance cooperation and their support of programs and organizational goals
	Human safety: respecting the individual as a human and understand the importance of ensuring their safety as well as having the ability and readiness to guarantee the safety of patients, staff and other community members who are linked in some way to the hospital.
Organizational: The ability to correctly and optimally use of organizational resources including information resources, human resources, physical and financial resources	Information and Information Technology management: determining informational needs, collecting, organizing, processing and providing appropriate, updated, timely and reliable information using new methods and technologies
	Human Resources Management: knowledge of the status of available human resources and decision making about how to Recruitment, maintain, and optimize the use of human resources in a safe, efficient and effective manner
	Financial Resources Management: knowledge of the status of available financial resources and decision making about how to capture, collect, allocate, maintain and optimize the use of financial resources in a safe, efficient and effective manner
	Physical resource management: Knowledge of the status of available physical resources including buildings, facilities and equipment and decision making about how to buy, build, maintain and optimize the use of physical resources in a safe, efficient and effective manner
Individual: Having positive personal characteristics both in terms of personality and complex mental abilities	General characteristics: a set of internal and personality characteristics that have a positive impact on carrying out better the roles and responsibilities
	Creativity and innovation: shaping the self-metal thoughts to create a new idea or concept and the application of that idea or concept into a plan, innovation or a new product or service
	Analysis and comprehension: the optimal use of high-level mental processes such as thinking, remembering, understanding the causality relationships and analysis in order to understand the phenomenon that a person is faced with
	Decision making: evaluation of different solutions to solve the problem and making the right decision at the right time in order to solve the problem