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. 2010 Jan 20;2:7–16. doi: 10.2147/oaem.s6693

Table 4.

Communication competence questionnaire

1. The ECP has good command of the language
2. The ECP medicalises language appropriately
3. The ECP is sensitive to others needs
4. The ECP typically gets right to the point
5. The ECP pays attention to what other people say to him/her
6. The ECP deals with others effectively
7. The ECP is a good listener
8. The ECPs writing is understandable
9. The ECP expresses his/her ideas clearly
10. The ECP is understandable when he/she speaks
11. The ECP generally says the right thing at the right time
12. The ECP is easy to talk to
13. The ECP usually responds to messages quickly (phone calls, emails etc)

Notes: Rated using the following scale: 6, very strong agreement; 5, strong agreement; 4, mild agreement; 3, neutral feelings or don’t know; 2, mild disagreement; 1, strong disagreement; 0, very strong disagreement.

Abbreviation: ECP, emergency care practitioner.

Adapted from Monge et al57 in Cooper et al 2007.56