Report, n (%) | ||||||||
---|---|---|---|---|---|---|---|---|
| ||||||||
A | B | C | D | E | F | G | H | |
N= 100 | N= 95 | N= 93 | N= 91 | N= 88 | N= 89 | N= 87 | N= 87 | |
Overall assessment of report | ||||||||
Excellent (5) | 10 (10) | 0 (0) | 0 (0) | 0 (0) | 30 (34) | 1 (1) | 0 (0) | 34 (39) |
Very good (4) | 64 (64) | 14 (15) | 1 (1) | 1 (1) | 54 (61) | 20 (22) | 5 (6) | 48 (55) |
Satisfactory (3) | 23 (23) | 42 (44) | 45 (48) | 30 (33) | 4 (5) | 58 (65) | 58 (67) | 4 (5) |
Borderline (2) | 3 (3) | 34 (36) | 38 (41) | 44 (48) | 0 (0) | 9 (10) | 22 (25) | 1 (1) |
Unsatisfactory (1) | 0 (0) | 5 (5) | 9 (10) | 16 (18) | 0 (0) | 1 (1) | 2 (2) | 0 (0) |
Mean rating (SD) | 3.8 (0.65) | 2.7 (0.79) | 2.4 (0.68) | 2.2 (0.72) | 4.3 (0.55) | 3.1 (0.64) | 2.8 (0.59) | 4.3 (0.62) |
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Concerns about doctor’s performance | ||||||||
Not at all concerned (1) | 58 (58) | 9 (9) | 0 (0) | 0 (0) | 76 (86) | 17 (19) | 5 (6) | 64 (74) |
Minor concerns only (2) | 40 (40) | 44 (46) | 43 (46) | 27 (30) | 12 (14) | 62 (70) | 55 (63) | 23 (26) |
Significant concerns (3) | 2 (2) | 42 (44) | 48 (52) | 62 (68) | 0 (0) | 10 (11) | 27 (31) | 0 (0) |
Extremely concerned (4) | 0 (0) | 0 (0) | 2 (2) | 2 (2) | 0 (0) | 0 (0) | 0 (0) | 0 (0) |
Mean rating (SD) | 1.4 (0.54) | 2.3 (0.65) | 2.6 (0.54) | 2.7 (0.50) | 1.1 (0.34) | 1.9 (0.55) | 2.2 (0.55) | 1.3 (0.44) |
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Acceptability of doctor’s performance | ||||||||
Clearly acceptable (4) | 73 (73) | 22 (23) | 7 (8) | 3 (3) | 86 (98) | 39 (44) | 15 (17) | 80 (92) |
Probably acceptable (3) | 25 (25) | 58 (61) | 63 (68) | 57 (63) | 2 (2) | 47 (53) | 63 (72) | 7 (8) |
Probably unacceptable (2) | 2 (2) | 15 (16) | 20 (22) | 27 (30) | 0 (0) | 3 (3) | 9 (10) | 0 (0) |
Clearly unacceptable (1) | 0 (0) | 0 (0) | 3 (3) | 4 (4) | 0 (0) | 0 (0) | 0 (0) | 0 (0) |
Mean (SD) rating | 3.7 (0.50) | 3.1 (0.62) | 2.8 (0.61) | 2.6 (0.62) | 4.0 (0.15) | 3.4 (0.56) | 3.1 (0.52) | 3.9 (0.27) |
Emboldened figures represent modal response(s). SD = standard deviation. Overall scores, which are emboldened in the table were defined as those lying >1.96 standard deviations below the mean Patient Questionnaire or Colleague Questionnaire overall score (standardised Z score < −1.96) calculated for all doctors who participated in GMC questionnaire pilot work.3 Means and SD for each number on each evaluation scale were calculated by scoring the ordinal-response scale items as indicated in column one, and are italicised on the table.