Table 1.
Comparison of usability project moderation.
| Protocol Feature | Cycle | Project 1 (Anxiety) | Project 2 (FASD) |
| Number of cycles |
|
2 (same group of test users for both cycles) | 2 (new group of test users in each cycle) |
| Number of test users per cycle, n | Cycle 1 | 9 (4 youth, 5 clinicians) | 10 (4 caregivers, 6 clinicians/health care professionals) |
|
|
Cycle 2 | 8 (4 youth, 4 clinicians) | 8 (4 caregivers, 4 clinicians) |
| Dates of session | Cycle 1 | June–July 2013 | August–September 2013 |
|
|
Cycle 2 | September 2013 | October–November 2013 |
| Number of remote moderators in each session |
|
2 | 1 |
| Access to intervention prior to remote usability session |
|
No | No |
| Software version |
|
Blackboard Collaborate 9.7 | Blackboard Collaborate 12.5 |
| Average length of usability testing session |
|
133 minutesa | 62 minutesb |
| Location of moderator(s) |
|
Ontario, Alberta | Nova Scotia |
| Estimated training time required for moderators to set up usability sessions |
|
40 hours | 20 hours |
| Location of test users |
|
Nova Scotia, Alberta, British Columbia | British Columbia, New Brunswick, Alberta, Saskatchewan, Yukon, Ontario, Manitoba, Northwest Territories |
| Moderator(s) had prior experience as user in Web conferencing |
|
Yes | Yes |
| Moderator(s) had prior experience moderating via Web conferencing |
|
No | No |
| Moderator(s) had prior experience facilitating usability testing |
|
No | No |
| Moderator(s) had prior experience in facilitating research interviews |
|
Yes | Yes |
a133 minutes=average time for Cycle 1 and Cycle 2 combined
b62 minutes=average time for Cycle 1 and Cycle 2 combined