Table 5.

The Optimal Grouping on Changing Cost Ratio, No-show Rate, and Patient Type Distribution

Distribution	No-Show Rate	Cost Ratio	Optimal Scheduling Group and Time	Total-Cost	Clinic Flow Cost	Appointment Flexibility Cost
1	5.4%	5	2_1 {a, bcdef} {17.8, 21.9}	93.05	89.60	3.44
		10	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	144.62	136.75	7.87
		15	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	195.03	187.16	7.87
	10.4%	5	2_1 {a, bcdef} {17.8, 21.9}	95.53	92.09	3.44
		10	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	155.54	147.68	7.87
		15	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	213.93	206.06	7.87
	15.4%	5	2_1 {a, bcdef} {17.8, 21.9}	104.94	101.50	3.44
		10	2_1 {a, bcdef} {17.8, 21.9}	179.38	175.94	3.44
		15	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	252.23	244.37	7.87
2	5.4%	5	2_4 {abcd, ef} {20.5, 27.1}	97.23	91.34	5.89
		10	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	150.04	141.81	8.23
		15	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	202.69	194.46	8.23
	10.4%	5	2_4 {abcd, ef} {20.5, 27.1}	99.70	93.81	5.89
		10	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	160.24	152.02	8.23
		15	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	220.50	212.28	8.23
	15.4%	5	2_1 {a, bcdef} {17.8, 21.9}	109.84	106.16	3.68
		10	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	185.24	177.01	8.23
		15	3_6 {a, bcd, ef} {17.8, 20.7, 27.1}	260.13	251.90	8.23
3	5.4%	5	2_5 {abcde, f} {20.8, 29.0}	99.61	94.75	4.86
		10	4_2 {a, bcd, e, f} {17.8, 20.7, 24.5, 29.0}	156.88	146.76	10.13
		15	4_2 {a, bcd, e, f} {17.8, 20.7, 24.5, 29.0}	212.73	202.60	10.13
	10.4%	5	2_5 {abcde, f} {20.8, 29.0}	101.48	96.62	4.86
		10	3_1 {abcd, e, f} {20.5, 24.5, 29.0}	166.24	158.65	7.58
		15	4_2 {a, bcd, e, f} {17.8, 20.7, 24.5, 29.0}	229.67	219.54	10.13
	15.4%	5	2_5 {abcde, f} {20.8, 29.0}	111.22	106.36	4.86
		10	3_1 {abcd, e, f} {20.5, 24.5, 29.0}	189.92	182.33	7.58
		15	3_1 {abcd, e, f} {20.5, 24.5, 29.0}	268.09	260.51	7.58