Table 1.

Definitions of access dimensions based on Levesque et a.l [24]

Supply-side dimensions of accessibility of services	Definitions	Demand-side abilities of patients to access services	Definitions
Approachability	Approachability of services relates to the fact that people facing healthcare needs can identify that some form of services exists, can be reached, and have an impact on their health.	Ability to perceive	Ability to perceive translates into the ability of people to identify their needs for care.
Acceptability	Acceptability of services relates to social and cultural factors determining the possibility for people to accept the aspects of a service.	Ability to seek	Ability to seek healthcare relates to factors that would determine expressing the intention to obtain healthcare.
Availability and accommodation	Availability and accommodation refers to the fact that health services (either the physical space or those working in healthcare roles) can be reached both physically and in a timely manner.	Ability to reach	Ability to reach healthcare relates to factors that would enable one person to physically reach service providers.
Affordability	Affordability reflects the economic capacity for people to spend resources and time to use appropriate services.	Ability to pay	Ability to pay for healthcare is described as the capacity to generate economic resources to pay for healthcare services without catastrophic expenditure of resources required for basic necessities.
Appropriateness	Appropriateness denotes the fit between services and clients' needs, its timeliness, the amount of care spent in assessing health problems and determining the correct treatment and the technical and interpersonal quality of the services provided.	Ability to engage	Ability to engage in healthcare relates to the participation and involvement of the client in decision-making and treatment decisions, which is in turn strongly determined by capacity and motivation to participate in care and commit to its completion.