. 2016 Apr 12;15:64. doi: 10.1186/s12939-016-0351-7

Table 5.

Components of interventions per access dimension

	Components of interventions relating to access dimensions
Supply-side dimensions of accessibility of services	Approachability	Acceptability	Availability and Accommodation	Affordability	Appropriateness
Examples of components of interventions per dimension of access	Navigation and information	Adaptation to needs of specific populations	Outreach from PHC into community setting	Defraying costs to patients	Comprehensive PHC team - One Stop Shop
	Facilitated referral for services	Community health worker	Virtual consultation with health provider		PHC network with community organisations
	Proactive identification of needs (e.g. early health assessments)		Expanded scope of practice of health professionals		PHC Case Manager
	Transparency		Geographic location of PHC services		PHC Case Manager
Demand-side abilities of patients to access services	Ability to perceive	Ability to seek	Ability to reach	Ability to pay	Ability to engage
Examples of components of interventions per dimension of access	Health and service literacy	Education and self-management coaching (e.g. access to education material or devices to track your own health)	Transportation options to access services	No out-of-pocket costs for patients	Proactive role and participation of patients and carers (e.g. setting goals, priorities and actions for the healthcare plan)
	Health and service literacy	Peer-support workers	Connecting with social groups/social support	No out-of-pocket costs for patients	Community governance model (e.g. community-led services)