Table 1.

Common user outcomes by building type studied in the design quality literature

	Health and well-being outcomes	Behaviour outcomes	Performance outcomes
Housing	Clinical health,25 mental health,37 depression,27 thermal comfort,28 well-being,24 feelings of security and privacy13	–	–
Workplaces	Satisfaction,44 thermal comfort, acoustics, air quality, lighting and daylighting,14 feelings of privacy,38 sense of belonging42	Environmental control,5 territoriality and belonging,19 social interaction and collaboration,42 recruitment and retention55	Productivity5,43
Healthcare	Clinical health,12 satisfaction,60,69,77 well-being,20,61 indoor environmental quality,63 safety at work17	Environmental control,60 walking distances, recruitment and retention17	Quality of care17,71
Education	Satisfaction,82 thermal comfort,108 acoustics and lighting83	Student enrolment,94 attendance and absenteeism,81 staff recruitment and retention,84 customer footfall,103 re-patronage intentions102	Academic engagement and achievement,15,18 academic research output and collaboration96
Retail/service sector	Feelings of satisfaction112 and irritation,119 cognition and emotional response,120 pleasure-feeling,109 disconfirmation,121 perceived quality118	Approach-avoidance behaviours,116 consumer behaviours like buying and browsing,16 re-patronage intentions122	–