Box 1.

The MINDFUL framework

MINDFUL approach to using data to inform performance management in teams (Wolpert et al. 2014)

• Multiple perspectives: child, parent, practitioner considered separately

• Interpretation: team or individual level or care pathway

• Negative differences: as a starting point

• Directed discussions: focus on what one would do if negative differences were real (75 % discussion time) rather than examining reasons for why they might be not real (25 % discussion time)

• Funnel plots: a good way to present data to reduce the risk of over-interpretation but still only a starting point

• Uncertainty: important to remember that all data are flawed and that there is a need to triangulate data from a variety of sources

• Learning collaborations: CORC supports local learning collaborations of service users, commissioners and providers, to meaningfully interpret data