Table 3.
A Taxonomy of Clarification Questions Utilized During Need Negotiation
| Question Type | Goal | EHR Data Clarification Examples |
|---|---|---|
|
| ||
| Relevance threshold | To establish the user’s relevance threshold, a mapping of a continuous scale into a binary decision | What is the A1c threshold for the diabetes patients that you are looking for? |
| Ambiguity in conjoined facets | To establish the relationship type between conjoined facets | Do you only want patients that have both a diagnosis of diabetes and hypertension or patients with a diabetes diagnosis with or without a hypertension diagnosis? |
| Example concept | To ensure an identified facet is relevant to the user’s information need | Would patients without Diabetes diagnoses, but taking a medication for diabetes be of interest to you? |
| Closely related or subset concept | To expand or narrow the scope of the user’s information need on the specificity of a particular facet | Do you want patients with both types of Diabetes? Type 1 and 2? |
| Related topical aspects | To establish the user’s interest in facets that are conceptually related, but not directly requested | Does it matter what treatment protocol the diabetic patients are on? |
| Acceptability of summaries | To define both the user’s expectation of the information retrieved | Do you just want to know how many patients fit your criteria? |