Table 1.
Checklist Category | Raw score | # Questions | # Answers | Score |
---|---|---|---|---|
Home Page | 2 | 20 | 19 | 55% |
Task Orientation & Site Functionality | 6 | 44 | 32 | 59% |
Navigation & Information Architecture | 12 | 29 | 23 | 76% |
Forms & Data Entry | 2 | 23 | 16 | 56% |
Trust & Credibility | 5 | 13 | 10 | 75% |
Writing & Content Quality | 13 | 23 | 21 | 81% |
Page Layout & Visual Design | 6 | 38 | 35 | 59% |
Search | 0 | 20 | 0 | 00% |
Help, Feedback & Error Tolerance | −1 | 37 | 9 | 44% |
Overall score | 247 | 165 | 63% |