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. 2016 Apr 6;4(2):e11. doi: 10.2196/medinform.4515

Table 2.

Barriers to using eHealth, perceived by GPs (N=171).

Barriers n (%)
Perceived barriers (N=171)

Yes 136 (79.5)

I do not know 27 (15.8)

No 8 (4.7)
Type of barriers (N=136)

The communication is not explicit enough, when contacting via the Internet 66 (48.5)

Lack of financial fees for the time spent to implement eHealth 66 (48.5)

Less efficient than contact by telephone or face-to-face contact 58 (42.6)

Lack of time to delve into this 54 (39.7)

Lack of sufficient safe systems 52 (38.2)

Fear of criticism about privacy aspects 49 (36.0)

Fear of increase in patients’ care demands 48 (35.3)

Lack of clarity about laws and regulation regarding eHealth 46 (33.8)

Doubts about the benefits for my general practice 46 (33.8)

Lack of clarity about a good way to set up the system 40 (29.4)

Fear that patients have higher expectations 38 (27.9)

Lack of standards for the right set-up of systems 32 (23.5)

Doubt about the benefits for patients 33 (24.2)

Lack of knowledge and skills to apply eHealth in my general practice 32 (23.5)

Lack of technical support 28 (20.6)

Patients are unfamiliar with eHealth 24 (17.6)

Resistance of employees in my general practice to expand the possibilities of eHealth 19 (13.9)

Lack of opportunities for training 17 (12.5)

No access to the right technique 14 (10.3)

Patients’ resistance to expanding the possibilities for using eHealth 3 (2.2)