“All that has led to better patient centred care for the patients from their admission right through to discharge”

“There are so many good positive aspects of it - compared to old when you had 5 ward rounds and 5 consultants and things could be very chaotic. All those things have improved for the better for patient centred care.”

“From a time factor point of view, with ward rounds going on every day, they had been going on until late afternoon. Now, they are focussed. They are time-scaled and there is time, extra time for nursing staff to prioritise their times with their own client groups.”

“There has been a lot of change for us, there’s been so much change in the past couple of years. There was a bit of resistance…But I think everybody has adapted really well and the change has been positive. You’d never want to go backwards now, this is far more productive.”