Table 5.

Reliability analysis for attitude, perceived norm, perceived behavioral control, and behavioral intentions.

TPB factor	Items	Cronbach alpha
Attitude	My accessing the visit summary report via patient gateway within 5 days of the visit is bad/good, pleasant/unpleasant, harmful/beneficial, useless/useful	.87
Perceived norm	Most people who are important to me think that I should access the visit summary report via patient gateway within 5 days of the visit; most people whose opinions I value would approve of my accessing the visit summary report via patient gateway within 5 days of the visit; most people I respect and value will access the visit summary report via patient gateway within 5 days of the visit; most people like me will access the visit summary report via patient gateway within 5 days of the visit	.86
Perceived behavioral control	I am confident that I can access the visit summary report via patient gateway within 5 days of the visit; my accessing the visit summary report via patient gateway within 5 days of the visit is completely up to me; if I really wanted to, I can access the visit summary report via patient gateway within 5 days of the visit; I have complete control over whether or not I access the visit summary report via Patient Gateway within 5 days of the visit	.88
Behavioral intention	I intend to access the visit summary report via patient gateway within 5 days of the visit; I will access the visit summary report via patient gateway within 5 days of the visit; how likely or unlikely is it that you will access the visit summary report via patient gateway within 5 days of the visit; I plan to access the visit summary report via patient gateway within 5 days of the visit	.96