Table 1.

Navigation Services Provided to the Experimental Group (n = 242)

Service	n (%)
Mailed reminders to individuals due for a cancer screening	234 (96.7)
Called to remind individuals to schedule screening appointments	231 (95.5)
Provided information	230 (95.0)
Scheduled appointments	169 (69.8)
Made follow-up appointments	157 (64.9)
Helped arrive on time to appointments	90 (37.2)
Helped complete paperwork	39 (16.1)
Helped individual talk with doctors and staff	35 (14.5)
Help find ways to pay for care	27 (11.2)
Talked to doctors and staff on individual’s behalf	25 (10.3)
Arranged transportation to appointments	24 (9.9)
Made arrangements to take care of family while individual was at appointment	3 (1.2)