Table 1.
Six Sigma | Lean | Model for Improvement |
Improvement philosophy | ||
Continuous improvement | Continuous improvement | Daily improvement |
Reduce unwanted variability | Staff respect and empowerment | Small–scale rapid cycle change with iterative learning |
Approach | ||
Five-phased process (define, measure, analyze, improve, and control) | Differentiate value- from nonvalue-added activities (waste) | Set an aim |
Focus improvement efforts on eliminating waste | Create balanced measures | |
Identify and test changes | ||
Common tools | ||
Mathematical modeling | Flow diagrams | Process mapping |
PDSA cycles | Kaizen events | PDSA cycles |
Control charts | Run charts | Run charts |
PDSA cycles | Control charts | |
Training | ||
Experience with quantitative statistics | Lean apprenticeship | On the job improvement experience |
On the job improvement experience | On the job improvement experience | |
Project length for improvement | ||
Months | Weeks to months | Days to weeks |
Limitations | ||
Complex and less accessible to frontline staff | Japanese terms can lead to confusion | Diagnostic tools and change ideas are adapted from other frameworks |
Not ideal for projects focused on improving flow/speed | Not ideal for projects focused on statistical control and reducing variation | |
Applications | ||
Cause of variation is unknown | Problems that can be directly observed and managed visually | The main cause of the problem is already determined, and change ideas are easily identified |
No immediate improvement solution exists | Increasing process flow and speed | Problems with established evidence–based solutions |
PDSA, Plan-Do-Study-Act.