Table 1.

Quantitative/qualitative indicators collected in the study

Type of services	Quantitative indicators (Survey of female workers)	Qualitative indicators
Hotline	• Frequency of services • Ranking frequent topic of call • Number of calls over time • % of women ever heard about the services • % of women ever used services • Ranking about quality/importance of services	• In-depth information about issues when implementing services from service provider (hotline expert) • In-depth information about relevance, quality and usefulness of services from female workers
Map of health care services providers	• Number of health services provided surveyed and presented in map • % of women ever received map • % of women ever used map to find health care providers • Ranking about quality/importance of services	• In-depth information about relevance, quality and usefulness of services from female workers
SMS	• Frequency of services • Number of SMS developed • Number of SMS sent over time • Major topic of SMS sent • % of women ever heard about the services • % of women ever used services • Ranking about quality/importance of services	• In-depth information about relevance, quality and usefulness of services from female workers