Official websites use .gov
A
.gov website belongs to an official
government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you've safely
connected to the .gov website. Share sensitive
information only on official, secure websites.
Mean helpfulness ratings (actual vs. perceived) of activities on a scale from 1 to 10, where 10 was the most helpful and 1 was the least helpful.
|
|
Actual | Perceived |
| Surfing the Internet | 6.1 | 4.2 |
| Talking on the telephone including on a landline, mobile phone, or smartphone | 5.8 | 3.7 |
| Using social networking sites | 5.3 | 2.4 |
| Text messaging | 5.3 | 2.8 |
| Sending personal emails | 5.1 | 3.3 |
| Joining or participating in online chat rooms or discussion groups | 5 | 3.3 |
| Online gaming | 5 | 2.7 |
| Video chatting | 4.7 | 2.9 |
