Organization |
Strong and shared vision of the service |
Thorough and consistent recording system |
Service users |
User characteristics: greatest benefit for those recovering from falls or fractures; benefit may be less for those likely to need ongoing support such as people with dementia or mental health problems |
Expectations of service users and carers (reablement worked better for newly referred people) |
Staff |
Staff commitment, attitude and skills |
Training on the principles of delivering a reablement service (e.g., learning to “stand back”) |
Professionals not necessarily full-time members of the team but frontline workers need access to specialist skills |
Intervention |
Although regaining physical ability is central, addressing psychological support as well as social needs is also vitally important |
Access to equipment |
Flexible and prompt intervention |
Goal-oriented intervention: goals are established with the user and informal carers, broken down into achievable targets |
Program evaluation |
Less focus on time and tasks; instead, reablement should be evaluated on the basis of the outcomes that the service will support the individual to achieve |