| Positive statements instead of negations |
“Everything will be fine” “We’ll do this together” rather than “You don’t need to worry.” |
| Use of positive suggestions (safety. support. well-being) |
“We’ll keep a close eye on you until you’ve completely recovered from the operation.” |
| Combine explanations with positive suggestions |
“We’re attaching a blood pressure cuff and ECG leads so we can take good care of you.” |
| Combine information about procedures with positive suggestions |
“After the operation you can stay in the recovery room until you wake up naturally. and when you feel well enough we’ll take you back to your room.” |
| Combine references to the patient’s autonomy with positive suggestions |
“You can help us to increase the safety of the anesthesia by not eating anything for 12 hours before the operation.” |
| Combine information about possible complications with positive suggestions |
“Please tell us straightaway if you get a headache after the spinal anesthesia. We have good medication for treating this kind of headache.” |
