Table 2. Resultado da análise bivariada entre a satisfação/insatisfação e as variáveis relativas ao ambiente (n=136).
| Variables | Satisfied n (%) | Dissatisfied n (%) | p value* |
|---|---|---|---|
| Cleanliness of the facilities | 0.00 | ||
| Adequate | 33 (24.3) | 45 (33.1) | |
| Inadequate | 9 (6.6) | 49 (36.0) | |
| Comfort of the facilities | 0.00 | ||
| Adequate | 21 (15.4) | 15 (11.0) | |
| Inadequate | 21 (15.4) | 79 (58.1) | |
| Quality of the facilities | 0.06 | ||
| Adequate | 33 (24.4) | 60 (44.4) | |
| Inadequate | 9 (6.7) | 33 (24.4) | |
| In the ER, do you know where to complain? | 0.52 | ||
| Yes | 13 (9.6) | 28 (20.6) | |
| No | 29 (21.3) | 66 (48.5) | |
| Did you have to pay for any service? | 0.18 | ||
| Yes | 18 (13.2) | 31 (22.8) | |
| No | 24 (17.6) | 63 (46.3) |
*c2 (p<0.05). ER: emergency room.