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. Author manuscript; available in PMC: 2017 Sep 1.
Published in final edited form as: Addict Behav. 2016 Apr 6;60:78–83. doi: 10.1016/j.addbeh.2016.03.031

Table 3.

Clinical Guidance Given and Organizational Guidance Received

All Counselors Counselors by Country
% (95% CI) Canada N=29 % (95% CI) US N=389 % (95% CI)
Have any callers/clients asked you about e-cigarettes? (n=417)
   Yes 99.3 (98.5–100) 100 99.2 (98.4–100)
Recommended e-cigarettes to a caller/client as a way to quit smoking? (n=402)
   Yes 4.0 (2.1–5.9) 3.4 (0–10.1) 4.0 (2.0–6.0)
Recommended e-cigarettes to a caller/client as a way to reduce the number of cigarettes smoked? (n=401)
   Yes 8.5 (5.7–11.2) 3.4 (0–10.1) 8.9 (6.0–11.8)
Ever asked someone in your professional circle about how to talk to a quitline caller about e-cigarettes? (n=402)
   Yes 78.6 (74.6–82.6) 82.8 (69.0–96.6) 78.3 (74.1–82.5)
   If yes, who did you ask? (Choose all that apply) (n=316)
   Peer 56.3 (50.9–61.8) 72.7 (54.9–90.5) 55.5 (49.8–61.2)
   Immediate supervisor 74.4 (69.6–79.2) 91.7 (80.7–100)* 72.9 (67.8–78.0)
   Clinical/Medical Director of your quitline 36.4 (31.1–41.7) 20.8 (4.6–37.0) 37.7 (32.1–43.3)
   Senior Management 14.9 (11.0–18.8) 25.0 (7.7–42.3) 14.0 (10.0–18.0)
   Other 11.1 (7.6–14.5) 4.2 (0–12.2) 11.6 (7.9–15.3)
Has your employer provided instruction on how to talk with callers about e-cigarettes? (n=401)
   Yes 91.3 (88.5–94.0) 100 90.6 (87.6–93.6)
What kind of instruction have you received? (Choose all that apply) (n=367)
   Explain that e-cigarettes aren't FDA approved 96.7 (94.9–98.6) 96.6 (90.0–100) 97.0 (95.2–98.8)
   Support callers using e-cigarettes if they want 44.4 (39.3–49.5) 34.5 (17.2–51.8) 45.4 (40.1–50.7)
   Recommend other medications instead (e.g. NRT) 73.8 (69.3–78.3) 82.8 (69.1–96.5) 73.3 (68.6–78.0)
   Encourage use of e-cigarettes for harm reduction 10.1 (7.0–13.2) 10.3 (0–21.4) 10.4 (7.1–13.7)
   Other 16.4 (12.6–20.1) 10.3 (0–21.4) 16.9 (12.9–20.9)
*

p<0.05