TABLE 3.

Variable and Fixed Costs of a Multisite Retention in HIV Primary Care Intervention in the United States, Retention in Care Study, 2010–2012

	Total Cost of All 6 Clinics (US$)	Median Cost (US$)
Variable cost: labor
Patient management
Preparing for face-to-face meeting	14,105	2433
Checking and verifying patients’ next scheduled visit	22,316	3985
Waiting to meet with patients	12,122	1581
Writing case notes and other documentation of patient contacts	13,616	1572
Entering data from patient encounter form	22,784	4281
Patient encounter
Face-to-face meeting with patient at primary care visit (FFT)	14,151	2395
Brief interim phone contact between primary care appointments (BIT)	9562	1614
Appointment reminder phone call before scheduled appointment (ARCT)	8319	1224
Missed visit call shortly after no-show primary care visit (MVT)	1944	169
Contact with case manager to discuss patient unmet needs (CMT)	428	30
Contact with medical team to discuss patient concerns (MTT)	153	27
Variable cost: nonlabor
Office supplies	10,459	1687
Fixed cost: labor
Project supervisor’s time on project administration, monitoring, and quality assurance	18,590	3332
Clinical supervisor’s time on reviewing case load and patients visit and meeting with interventionists	13,360	2215
Project interventionists’ time
Administrative duties	16,769	2333
Patients identification and enrollment	11,761	1788
Project-related meetings	10,374	1488
Quality assurance checks of encounter form	15,094	2099
Travel for off-site training	9531	1435
Fixed cost: nonlabor
Computer	3288	438
Other equipment	512	102
Facility space	10,622	1299
Utilities	1709	193