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. Author manuscript; available in PMC: 2016 Jun 2.
Published in final edited form as: J Patient Saf. 2010 Jun;6(2):59–67. doi: 10.1097/PTS.0b013e3181bc05fc

TABLE 4.

Patient Safety Culture Nursing Home (NHSPSC) Instrument Domain Scores by Staff Type

Domain and Summary Score Admin /
Manager
(1)
Licensed Nurse
(2)
Nurse Aide
(3)
Direct Care
Staff
(4)
Support Staff
(5)
All Staff 4
Sites
(6)
All Staff 40
Sites
(7)
1. Teamwork
Domain Summary Score [Std.] (pairwise comparison) 0.75 [0.32] 0.69 [0.31] 0.68 [0.32] 0.66 [0.32] 0.64 [0.34] 0.65 0.80
2. Staffing
Domain Summary Score [Std.] (pairwise comparison) 0.40 [0.34]
(1 vs 3)
0.31 [0.26] 0.29 [0.26] 0.30 [0.28] 0.31 [0.30] 0.30 0.52
3. Compliance With Procedures
Domain Summary Score [Std.] (pairwise comparison) 0.50 [0.27]
(1 vs 4 and 5)
0.44 [0.23] 0.44 [0.24] 0.40 [0.24] 0.41 [0.26] 0.44 0.77
4. Training & Skills
Domain Summary Score [Std.] (pairwise comparison) 0.53 [0.30] 0.54 [0.27] 0.60 [0.27]
(3 vs 5)
0.56 [0.28] 0.48 [0.29] 0.57 0.75
5. Nonpunitive Response to Mistakes
Domain Summary Score [Std.] (pairwise comparison) 0.18 [0.25]
(1 vs 2,3,4,5)
0.38 [0.29]
(2 vs 5)
0.32 [0.30] 0.35 [0.32] 0.29 [0.31] 0.33 0.53
6. Handoff s
Domain Summary Score [Std.] (pairwise comparison) 0.43 [0.24]
(1 vs 3)
0.36 [0.18] 0.32 [0.25] 0.44 [0.29]
(4 vs 3)
0.44 [0.33]
(5 vs 3)
0.42 0.60
7. Feedback & Communication About
Domain Sum mary Score [Std.] (pairwise comparison) 0.51 [0.29] 0.41 [0.27] 0.43 [0.37] 0.44 [0.37] 0.51 [0.38] 0.47 0.80
8. Communication Openness
Domain Summary Score [Std.] (pairwise comparison) 0.25 [0.24]
(1 vs 2 and 3)
0.14 [0.21] 0.17 [0.22] 0.20 [0.24] 0.25 [0.24]
(5 vs 2 and 3)
0.23 0.59
9. Supervisor Expectations & Actions Promoting Resident Safety
Domain Summary Score [Std.] (pairwise comparison) 0.58 [0.22]
(1 vs 2)
0.48 [0.26] 0.51 [0.28] 0.55 [0.23] 0.52 [0.27] 0.52 0.80
10. Overall Perceptions of Resident Safety
Domain Summary Score [Std.] (pairwise comparison) 0.65 [0.32]
(1 vs 2)
0.52 [0.28] 0.65 [0.31]
(3 vs 2)
0.55 [0.41] 0.63 [0.34]
(5 vs 2)
0.59 0.80
11. Management Support for Resident
Domain Summary Score [Std.] (pairwise comparison) 0.63 [0.15]
(1 vs 2 and 3)
0.48 [0.27] 0.52 [0.27] 0.61 [0.24]
(4 vs 2)
0.50 [0.29] 0.51 0.74
12. Organizational Learning
Domain Summary Score [Std.] (pairwise comparison) 0.29 [0.19] 0.24 [0.21]
(2 vs 4 and 5)
0.30 [0.24] 0.36 [0.29] 0.35 [0.25] 0.33 0.53

The summary score consists of the average proportion of positive answers for all items included in the domain

All pairwise comparisons given are significant at .01

Pairwise com parisons are given in parentheses, and indicate significance between the column numbers given. For parsimony, only pairwise comparisons of the domain scores between staff categories are provided. Only significant pairwise comparisons are presented.