Table 2.
Descriptives for UPC-Q components by patient group
| UPC-Q components | Psychiatric inpatients (n=109) |
Hospital inpatients (n=973) |
GP patients (n=1,059) |
|---|---|---|---|
| Most important aspect | |||
| Number of responses (%) | 77 (70.6) | 755 (77.6) | 957 (90.6) |
| Rating of institution, mean (SD) | 3.9 (1.16) | 4.1 (1.04) | 3.9 (1.06) |
| Second most important aspect | |||
| Number of responses (%) | 72 (66.1) | 698 (71.7) | 913 (86.2) |
| Rating of institution, mean (SD) | 3.8 (1.07) | 4.0 (1.02) | 4.0 (1.01) |
| Third most important aspect | |||
| Number of responses (%) | 68 (62.4) | 650 (66.8) | 861 (81.3) |
| Rating of institution, mean (SD) | 3.8 (1.12) | 3.9 (1.10) | 4.0 (0.98) |
| Prioritization of aspects | |||
| Number of responses (%) | 72 (66.1) | 652 (67.0) | 823 (77.7) |
| Number of correct responses (% of responders) | 64 (88.9) | 607 (93.1) | 784 (95.3) |
| Number of correct responses (% of all patients) | 64 (58.7) | 607 (62.4) | 784 (74.0) |
| Global assessment item | |||
| Item missing, % (n) | 22.0 (24) | 6.9 (67) | 0.9 (10) |
| Mean (SD) | 4.1 (0.86) | 4.2 (0.81) | 4.0 (0.87) |
| Open-ended question, number of comments (%) | 24 (22.0) | 396 (40.7) | 624 (58.9) |
Notes: Number of correct responses: each patient has six points to give to the chosen aspects. Hence, when the sum of allocated points equals six, the response is regarded as correct.
Abbreviations: GP, general practitioner; SD, standard deviation; UPC-Q, Universal Patient Centeredness Questionnaire.