Table 3.
Stakeholders’ perspectives on what constitutes successful implementation of technology for aging in place: major themes, subthemes, and typical quotations.
| Major themes | Subthemes | Illustrative quotations | Oa | Cb | Mc | Td | Pe |
| User-centeredness: Older adults’ needs and wishes are given priority during development and deployment of the technology, meaning... |
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...the technology is in accordance with each older adult’s specific needs. | “What’s needed is a solution for what the individual thinks is a problem, not what we consider a problem” (P #4) | Xf | X | X | X | X |
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...older adults are in control. | “So that it’s not the technology that controls my life, but rather it’s me controlling the technology” (O #6) | X | X | X | -g | - |
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...older adults’ privacy is treated with respect. | “Seniors shouldn’t get the feeling they’re being followed or watched” (C #6) | X | X | - | X | - |
| Acceptance: The technology is accepted by older adults, meaning... |
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...older adults enjoy using the technology. | “A positive experience, causing people to use it again” (M #1) | X | X | X | X | X |
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...the technology is used on a regular basis. | “When technology is actually being used” (P #3) | - | X | X | X | X |
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...older adults are proud to use the technology (instead of ashamed). | “It shouldn’t be stigmatizing” (O #6); “I feel we should aim to create a hype” (M #4) | X | - | X | X | X |
| Benefits: Use of the technology provides benefits to older adults, meaning... |
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...the technology improves the quality of life of older adults. | “When the client or individual experiences that his or her quality of life remains the same or increases markedly” (M #5) | X | X | X | - | X |
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...the technology supports independent living. | “If no one needs to go to a nursing home” (T #2) | - | X | X | X | - |
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...the technology provides reassurance. | “Causing people to find an answer to a slowly rising fear of being unstable, frail" (T #5) | X | X | - | X | - |
| Prerequisites: Favorable prerequisites for ownership and use of technology by older adults exist, meaning... |
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...the technology is easy to use. | “The technology must be extremely user friendly” (M #2) | X | X | X | X | X |
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...the technology is affordable. | “Affordability continues to be a problem” (T #6) | X | X | X | X | X |
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...the technology is reliable. | “It must work, it must be reliable” (O #3) |
X | X | - | X | - |
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...technical support is available. | “The supplier or care organization must provide good service” (O #3) | X | X | - | - | X |
aO: older adults.
bC: care professionals.
cM: managers.
dT: technologists.
eP: policy advisors and policy makers.
fX: mentioned by stakeholder group.
g-: not mentioned by stakeholder group.