Table 2.
Survey items assessing Diabetes MAP’s usability, ranked most to least favorably.
|
|
Related Usability Area | Respondentsa,b, n | Mean ± SD |
| The information provided in Diabetes MAP is easy to understand. | Intuitive Design | 28 | 4.3 ± 0.7 |
| The information (such as help videos, on-screen messages, etc.) provided in Diabetes MAP is clear. | Intuitive Design | 27 | 4.2 ± 0.8 |
| My user interaction(s) with Diabetes MAP are pleasant. | Subjective Satisfaction | 27 | 4.0 ± 0.9 |
| Overall, it was easy to learn to use Diabetes MAP. | Ease of Learning | 28 | 3.9 ± 1.0 |
| Overall, I feel comfortable using Diabetes MAP. | Subjective Satisfaction | 28 | 3.9 ± 1.0 |
| It is easy to find the tools and information that I need. | Intuitive Design | 27 | 3.8 ± 0.9 |
| The organization of information in Diabetes MAP is clear. | Intuitive Design | 27 | 3.8 ± 0.9 |
| It is easy to navigate the Diabetes MAP website. | Intuitive Design | 29 | 3.6 ± 0.9 |
| The information provided in Diabetes MAP is effective in helping me complete tasks on the website. | Efficiency of Use | 27 | 3.6 ± 0.9 |
| When I make a mistake in Diabetes MAP, I recover easily and quickly. | Error Frequency and Severity | 26 | 3.5 ± 0.9 |
aNumber of participants providing a response for each item on a scale of 1 (strongly disagree) to 5 (strongly agree).
bSome participants indicated items were “Not Applicable” to their experience.