Table 4.

Feasibility and usability assessment overview.

	Users	Task	Technology
Patients	Multiple chronic conditions with moderate comfort with technology. Interests in monitoring goals related to physical health, mood and memory, pain, diet, and mobility Primarily used the mobile device	Daily routines: Have multiple health and personal concerns to manage Some already using other self-management support tools and apps	The ePRO tool met user needs to monitor and track goals they wished to work on; however, it did not fit well with daily tasks given questions were repetitive and not appropriately tailored to goal activities, and the tool was unable to connect with other monitoring activities in which patients were already engaged.
Providers	Multi-disciplinary providers from primary health care practice, moderate to high level of comfort with technology. Busy practice with limited time to monitor patients between visits. General interest in helping patients better manage	Workflows: Only able to review data before visit to get a snapshot view of the patient, limited time to monitor patients in-between visits Use SMART goals Need to chart in EMR systems	The ePRO tool was helpful in getting patients to discuss goals as a strategy to improve management; however, it did not fit well with provider workflows in terms of supporting SMART goal development and integration with the EMR.