Table 1.
Different Models of Co‐creation
Key Stakeholders | ||||
---|---|---|---|---|
Parent | Driving | in the Co‐creation | ||
Model | Discipline | Principles | Goal | Process |
1. Value co‐creation30, 31 | Business and management | People are naturally creative and seek to generate value for themselves and others. Value is created by providing platforms that allow stakeholders to interact and share their experiences. Value is subjective (ie, it depends on individuals’ experience of what is created) and takes many forms. | Developing long‐term stakeholder partnerships Building “ecosystems of capabilities” across private, public, and social sectors Increasing creativity, productivity, and growth Improving the value of co‐created products and services | Customers, staff, suppliers, government, partner organizations, funders, end users, citizens |
2. Experience‐based co‐design32 | Interdisciplinary (phenomenology, design science, management) | The patient experience is the starting point for redesigning a health service. Patients and staff can work together on the redesign process. | Improved patient experience of health services | Patients, staff, facilitators |
3. Technology co‐design33, 34 | Computer science | The starting point for technology design is the intended users’ capabilities and what matters to them. | Technologies that are acceptable, fit for purpose, and which support effective and efficient work processes | Technology users and carers, technology designers, support staff |
Technologies are never “plug and play”; helpdesk and service support must be designed in parallel with the technology itself. | ||||
4. Community‐based participatory research35, 36 | Development studies | Power imbalances between researchers and community members must be recognized and addressed. Sustainable change depends on mutual trust, built over time through shared endeavor. | Local learning and change that reduce inequalities Generalizable principles about effective partnerships | Vulnerable communities, advocates, researchers |