Table 4.

Participants’ views on what made a ‘good chaplain’

Human qualities	‘Man of God’
Non-judgemental	Be a ‘man of God’
Honest	Church leader/spiritual training (whether this necessitates ordination varies)
Approachable
Trustworthy	Walk with God
Genuine	Have a prayerful life
Kind	Have a genuine relationship with God
Friendly	Bring the word of God
Confidence	The ability to represent multiple faiths
Empathetic	Channel the Grace of God
Critical friend
Have time
Good communication
Life experience
Down to Earth
Knowledge of the mental health system