TABLE 3.

Proportion of users (AE), providers (PE) and managers (FE) who scored subdomains ≥ 3 (i.e. rated performance as‘good’).

Subdomains	AE (%)	FE (%)	PE (%)
	n = 1432	n = 64	n = 100
First contact – Access	11.5	13.5	33.3
Ongoing care	62.2	53.1	62.0
Coordination	64.8	78.1	75.0
Coordination (information systems)	83.3	79.7	80.0
Comprehensiveness (services available)	62.4	90.6	100.0
Comprehensiveness (services provided)	39.9	65.3	72.0
Family-centredness	52.7	45.6	77.0
Community orientation	20.8	67.2	81.0
Culturally competent	73.5	50.0	69.0
Primary healthcare team	76.1	85.9	98.0
Total primary care score	50.2	82.8	88.0