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. 2016 May 19;8(1):1057. doi: 10.4102/phcfm.v8i1.1057

TABLE 4.

Proportion of users who scored subdomains ≥ 3 (i.e. rated performance as ‘good’) by metro and rural regions.

Subdomains Metro (%) Rural (%) p-value


n = 997 n = 435
First contact – utilisation 90.8 92.4 0.312
First contact – access 15.2 3.0 < 0.001*
Ongoing care 63.1 60.2 0.305
Coordination 59.9 76.9 0.015*
Coordination (information systems) 82.9 84.1 0.579
Comprehensiveness (services available) 60.1 67.6 0.007*
Comprehensiveness (services provided) 38.1 43.9 0.039*
Family-centredness 50.3 58.2 0.006*
Community orientation 22.0 18.2 0.103
Culturally competent 78.1 62.8 < 0.001*
Primary healthcare team 75.2 78.2 0.231
Primary care score 52.4 45.3 0.014*