Table 1.

Action Research Program Curriculum

Topic	Content
Health Care Systems: The Big Picture	Ecology of health care systems: structure and financing The changing landscape in the U.S.
Using the Electronic Medical Record	The Provider experience The Patient experience Systems-based data
Logic Models	Examples from research Building a logic model for the Action Research Program  Resources  Activities  Outputs  Outcomes
An Introduction to Implementation Science	Theoretical models: CFIR 14 and Precede-Proceed 15 Intervention design for behavioral and organizational change Using theory to guide intervention, evaluation and dissemination activities
Measurement Overview	Building a measurement strategy from the logic model  Activities  Outcomes/area of impact  Measurement tool  Details of Measurement
Qualitative data Collection and Analysis	Observational skills and field notes Creating interview guides Analyzing qualitative data
Mixed Methods	Reasons for combining quantitative and qualitative methods in implementation research Strengths and challenges of different mixed methods approaches
Patient Experience Measurement	Standardized surveys (e.g., Press Ganey/CGCAHPS) Patient Rounding in the waiting room
Communicating with Patients	AIDET® (Acknowledge, Introduce, Duration, Explanation, Thank) framework for communicating with patients 16 Building communication skills through role playing and peer feedback Health coaching
Medication Reconciliation	Medication reconciliation best practices Strategies to manage common barriers to medication reconciliation