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. Author manuscript; available in PMC: 2016 Jun 23.
Published in final edited form as: Med Care. 2007 Jan;45(1):88–94. doi: 10.1097/01.mlr.0000241048.85215.8b

TABLE 1.

Community Tracking Survey Physician and Patient Satisfaction Variables

Physician Satisfaction Variables (5-point Likert Scale, one 6-point scale):
  “Thinking very generally about your satisfaction with your overall
      career in medicine, would you say that you are currently …
      (1 = very satisfied, 5 = very dissatisfied)?”
  “I have the freedom to make clinical decisions that meet my patients
      needs.” (1 = strongly agree strongly, 5 = strongly disagree)
  “It is possible to provide high quality care to all of my patients.”
      (1 = strongly agree strongly, 5 = strongly disagree)
  It is possible to maintain the kind of continuing relationships with
      patients over time that promote the delivery of high quality care.”
      (1 = strongly agree strongly, 5 = strongly disagree)
  “I can make clinical decisions in the best interests of my patients
      without the possibility of reducing my income.” (1 = strongly
      agree strongly, 5 = strongly disagree)
  “How often are you able to obtain referrals to specialists of high quality
      when you think it is medically necessary?” (1 = always, 6 = never)
Patient satisfaction variables (5-point Likert Scale):
  Constructed variable: Respondent’s satisfaction with overall healthcare
      (1 = very satisfied, 5 = very dissatisfied)
  Constructed variables: Respondent’s satisfaction with choice of primary
      care physician (1 = very satisfied, 5 = very dissatisfied)
  Constructed Variable: Respondent’s satisfaction with specialist
      physician(s) (1 = very satisfied, 5 = very dissatisfied)
  (Think about the doctor you usually see when you are sick or need
      advice about your health …)
    “I think my doctor is strongly influenced by health insurance
      company rules when making decisions about my medical care.”
      (1 = strongly agree, 5 = strongly disagree)
    “I think my doctor may not refer me to a specialist when needed.”
      (1 = strongly agree, 5 = strongly disagree)
    “I trust my doctor to put my medical needs above all other
      considerations when treating my medical problems.” (1 = strongly
      agree, 5 = strongly disagree)