Table 3.
Comparison of patient reported screening, goal setting, referrals, and improvement for intervention versus control practice patients
| Intervention | Control | p Value | |
|---|---|---|---|
| They really cared about me as a person: | |||
| Yes, definitely | 81.3 % | 75.1 % | <0.001 |
| Yes, somewhat | 16.0 % | 20.5 % | |
| No | 2.7 % | 4.4 % | |
| I could trust them with my medical care: | |||
| Yes, definitely | 84.5 % | 79.5 % | 0.004 |
| Yes, somewhat | 12.9 % | 16.5 % | |
| No | 2.6 % | 4.0 % | |
| They encouraged me to ask questions: | |||
| Always | 56.7 % | 47.2 % | <0.001 |
| Usually | 20.2 % | 22.0 % | |
| Sometimes | 15.9 % | 19.5 % | |
| Never | 7.2 % | 11.3 % | |
| They show interest in my questions and concerns: | |||
| Always | 71.5 % | 63.5 % | <0.001 |
| Usually | 15.2 % | 19.1 % | |
| Sometimes | 9.8 % | 13.1 % | |
| Never | 3.6 % | 4.3 % | |
| They explain things in a way that is easy to understand: | |||
| Always | 73.9 % | 68.9 % | 0.031 |
| Usually | 15.1 % | 17.9 % | |
| Sometimes | 7.9 % | 9.1 % | |
| Never | 3.0 % | 4.1 % | |
Questions from the Consumer Assessment of Healthcare Provider and Systems Clinical & Group survey (CAHPS-CG) [36]